Synthesis documents

Cape Town Conference: Reducing Red Tape: A facilitation and management manual, 2010 (M. Wegmann, Day 2, Fishbowl 4)

    This manua, imed at local government officials and development facilitators, discusses ways to reduce red tape. Red tape is defined as 'tedious rules and regulations involving long queues, endless paperwork, lengthy procedures and onerous legal requirements'. The authors, Mattia Wegmann and Shawn Cunningham, identify three different types of red tape:

    - Red tape caused by rules and regulations
    - Red tape caused by inefficient procedures and administrative systems
    - Red tape caused by poor communication and information exchange.

    The foundations of red tape, the different types, and the two main perspectives on red tape are discussed in Chapter 1. Chapter 2 examines the diagnosis of and solutions to red tape. Chapter 3 describes a programmatic approach to red tape reduction, addressing the entire service delivery system or business environment of a locality. Chapter 4 then provides worksheets and templates that are frequently needed in the reduction of red tape.

    This edition is the second version of a manual first published in 2006 by the South African Department of Provincial and Local Government and the German Technical Cooperation (GTZ), entitled "Red Tape Reduction to Improve the Business Climate, Facilitator's Manual". Version 2.0 includes new theoretical insights, as well as experiences gained from practical fieldwork.

    Associated Activities and Documents
    Synthesis documents
    »Donor Committee Conference: Business Environment Reform and the Informal Economy, Cape Town, South Africa, 12-15 April 2010
    »Toolkits for Business Environment Reform Projects (last update: 2012)