Synthesis documents

Cape Town Conference: Experiences of Business Environment Reform and Informality in Russia and Indonesia, Swisscontact, 2010 (M. Sulzer, Day 2, Afternoon Session)

    This page contains four documents related to contributions by Marianne Sulzer of Swisscontact at the DCED Cape Town Conference, 2010. The over-arching theme of these papers is 'Experiences of Business Environment Reform and Informality in Russia and Indonesia'. The papers are as follows:

    1. Sulzer, Marianne, Improving the Environment for Small Businesses in Indonesia and Russia: Experiences from Swisscontact, Making Markets Work for the Poor Case Study Series, Bern: SDC, 2006.
    This case study examines Swisscontact's experience in stimulating business environment reform in Indonesia and Russia. Swisscontact uses a 'systemic' approach to business environment reform, consistent with Making Markets Work for the Poor (M4P). Among the elements discussed here are business environment assessments with stakeholders; strengthening of private sector representation organisations; specific capacity building for government; involvement of specialised stakeholders such as the media and universities in reform processes; and support for new mechanisms for public-private dialogue.

    2. Sulzer, Marianne, Making Regulations Work for Informal Businesses and the Poor: Experiences from Jogjakarta, Indonesia, Input paper for DCED Cape Town Conference 2010, Swisscontact, 2010.
    In Jogjakarta, Indonesia, the creation of an improved and regulated marketplace has given traders a better alternative to the existing informal flea market, where they are often subjected to extortion by local strong men. Traders' incomes have quadrupled, new business services are on offer and 250 new jobs have been generated. This report outlines Swisscontact's role in the change process, working alongside Jogjakarta's municipal government, and offers lessons for similar reform initiatives elsewhere.

    3. Swisscontact's Strategy on Enabling Environment, Swisscontact, 2006.
    This publication outlines the rationale, vision, core methodology and values that govern Swisscontact's strategy to improve the enabling environment for business in developing countries.

    4. Case Study: Improving the Business Environment through (Mobile) Technology-Enabled Governmental Service Centres, Swisscontact, 2007.
    This case study describes the role mobile services can play in improving the business environment, by increasing interaction and information exchange between small businesses and local authorities. The Mayor of Yogyakarta initiated the Information and Complaint Centre as a management instrument for decision makers and asked Swisscontact for Technical Assistance. Through the centre, all citizens including small businesses can ask for information or file complaints by SMS, letter or phone, e.g. complaints on infrastructure, attitude of government officials and corruption.

    Associated Activities and Documents
    Synthesis documents
    »Donor Committee Conference: Business Environment Reform and the Informal Economy, Cape Town, South Africa, 12-15 April 2010