Impact Assessment

Settling out of court. How effective is alternative dispute resolution? The World Bank Group, 2011

    This Viewpoint note summarised existing evidence on the effectiveness of alternative dispute resolution (ADR) mechanisms in helping businesses reduce costs and time. It also includes findings on other direct and indirect outcomes of ADR.

    Summary of results
    Alternative dispute resolution can help the justice system in a country function more efficiently. It often saves costs and time and increases user sat i s fact ion. For cases that go back to court, however, the total cost and time may increase. Alternative dispute resolution can also have indirect benefits . It can increase the effectiveness of courts by reducing bottlenecks. And it can improve trust in the legal
    system, which may increase foreign investment.