Impact Assessment

Alternative Dispute Resolution in Southeast Europe, IFC, 2006

    IFC has supported introduction of mediation in Southeast Europe since 2003, first through the Southeast Europe Enterprise Development (SEED) program and, from May 2005, through the Private Enterprise Partnership in Southeast Europe (PEP-SE) program. Six pilot projects have been launched: two in Bosnia and Herzegovina in May 2004 and May 2005, three in Serbia in July 2006, and, one in Macedonia, where implementation of mediation began in late 2006. This issue of the Monitor summarizes both the successes and lessons learned through an external evaluation of these mediation projects. Overall, not only were all project objectives achieved or expected to be achieved, the projects exhibited particular strengths in training design, mediator choice, and results measurement, among others.